FenlineRecovery 07520 639867

Guide

How to tell us exactly where you are

On a fen road or a dual carriageway, “near the turn-off” isn’t enough. An exact location gets a truck to you faster.

WhatsApp location pin

In a chat, tap the attach button (paperclip or plus), choose Location, then Send your current location. Check the pin is where you actually are.

Google Maps or Apple Maps

Press and hold on your blue dot to drop a pin, then share it. Google Maps shows the coordinates in the search bar.

what3words

The what3words app gives every 3-metre square a three-word address. It works well on long fen roads and droves where nothing has a name. Read us the three words.

On the A1(M) and dual carriageways

Look for the small marker posts on the verge. The numbers on them, together with the road and direction, pinpoint where you are. See the A1(M) guide.

No signal or battery low?

  • Send your location first, then call.
  • Note the last village, junction or landmark you passed.
  • A text often gets through when a call won’t.
  • In an emergency, call 999. It works on any available network.

Sharing your live location

WhatsApp and Google Maps can also share your live location for a set time. If you are moving to a safer spot, or your phone battery is fine, that lets the driver see exactly where you are as they approach.

FAQ

Straight answers

What is what3words?

A free app that gives every 3-metre square in the world a unique three-word address. Read us the three words and we know exactly where you are.

Can you find me without a postcode?

Yes. A WhatsApp pin, what3words, a marker post number, or the last junction and your direction all work.

Broken down right now?

One call. One price. Truck on the way.

Tell us where the vehicle is, what it is and where it needs to go. You get a fixed price on the call before anyone sets off.

Call 07520 639867
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